FAQ

We're here to help.

Getting Started

How do I sign up for MailUp?

Signing up for MailUp is quick and easy. Just click on the "Start My Free Trial" button, and follow the on-screen instructions to create your account. You can choose your preferred subscription plan, enter your details, and start using MailUp immediately. No credit card required for the initial setup.

What is your refund policy?

Do you offer discounts?

Will my inbox go back to normal if I stop using MailUp?

How do I sign up for MailUp?

Signing up for MailUp is quick and easy. Just click on the "Start My Free Trial" button, and follow the on-screen instructions to create your account. You can choose your preferred subscription plan, enter your details, and start using MailUp immediately. No credit card required for the initial setup.

What is your refund policy?

Do you offer discounts?

Will my inbox go back to normal if I stop using MailUp?

Features & Functionality

How are email drafts created and where can I find them?

When MailUp identifies an email requiring response, it creates a draft that matches your writing style based on the conversation context and using your tone of voice. These drafts appear directly in your email thread and in your draft folder.

When are drafts written?

How does MailUp categorize emails and can I customize the labels?

How do I add my email signature to drafts?

How are email drafts created and where can I find them?

When MailUp identifies an email requiring response, it creates a draft that matches your writing style based on the conversation context and using your tone of voice. These drafts appear directly in your email thread and in your draft folder.

When are drafts written?

How does MailUp categorize emails and can I customize the labels?

How do I add my email signature to drafts?

Teams & Collaboration

Can teams use MailUp?

Yes, MailUp is designed for both individuals and teams. The Pro Plan includes access for multiple users that help businesses improve communication without adding complexity.

How does MailUp help with team coordination?

Can I manage permissions for team members?

Can teams use MailUp?

Yes, MailUp is designed for both individuals and teams. The Pro Plan includes access for multiple users that help businesses improve communication without adding complexity.

How does MailUp help with team coordination?

Can I manage permissions for team members?

Technical Specifications

Does MailUp support multiple languages?

MailUp supports English plus 37 additional languages, automatically detecting and responding in the same language as your email conversations.

Which email providers does MailUp work with?

Does MailUp work on mobile devices?

Does MailUp support multiple languages?

MailUp supports English plus 37 additional languages, automatically detecting and responding in the same language as your email conversations.

Which email providers does MailUp work with?

Does MailUp work on mobile devices?

Pricing & Billing

How much does MailUp cost?

MailUp offers subscription plans for both individuals (Standard Plan) and teams (Pro Plan). View our pricing page for detailed information.

What's included in each plan?

How does billing work?

How much does MailUp cost?

MailUp offers subscription plans for both individuals (Standard Plan) and teams (Pro Plan). View our pricing page for detailed information.

What's included in each plan?

How does billing work?

Privacy & Security

How much does MailUp cost?

MailUp offers subscription plans for both individuals (Standard Plan) and teams (Pro Plan). View our pricing page for detailed information.

What's included in each plan?

How does billing work?

How much does MailUp cost?

MailUp offers subscription plans for both individuals (Standard Plan) and teams (Pro Plan). View our pricing page for detailed information.

What's included in each plan?

How does billing work?

It's time your email got an upgrade.

Smart replies. Automatic prioritization. Meeting scheduling. All in one place.

It's time your email got an upgrade.

Smart replies. Automatic prioritization. Meeting scheduling. All in one place.